Privacy Policy for Website Visitors and Customers
We take the protection of the privacy of our website visitors and customers seriously. This privacy policy informs you about which personal data is processed in connection with the use of this website and the use of our services, in accordance with the Federal Act on Data Protection (FADP).
By using our website, as well as our services and products, the user agrees to this privacy policy.
Z3K Digital Advisory GmbH (hereinafter "Z3K Digital Advisory") undertakes to process all personal data collected via this website or processed within the scope of a customer relationship in accordance with applicable data protection law, and to take appropriate technical and organisational security measures.
Identity and Contact Information
Data Controller within the meaning of the Data Protection Act:
Z3K Digital Advisory GmbH
Eigerstrasse 73
3007 Bern
Switzerland
Questions or concerns regarding this Privacy Policy or the processing of personal data may be submitted at any time via email to kontakt@z3k.ch.
Definitions
Personal Data
Personal data is any information relating to an identified or identifiable natural person, for example name, address, email address, phone number, date of birth, or information regarding preferences or usage behaviour on websites.
Data Processing
Data processing means any handling of personal data, in particular the collection, storage, retention, use, modification, disclosure, archiving, deletion or destruction of data. Z3K Digital Advisory collects and processes personal data carefully and only for the purposes described in this privacy policy. Z3K Digital Advisory only collects, uses and discloses personal data where this is legally permitted, where website visitors or customers consent to the data collection, or where there is an overriding interest of a third party. Z3K Digital Advisory endeavours, to the extent reasonable, to collect and process information in anonymised or pseudonymised form, so that the identity of website visitors and customers cannot be determined.
Collection of Personal Data and Purposes of Data Processing
Personal Data Submitted Directly by the Website Visitor
When contact is made (e.g. via the contact form or email), the information provided is stored for the purpose of processing the request and any follow-up questions. Providing this data is voluntary.
Z3K Digital Advisory uses this personal data in particular for the following purposes:
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Providing, ensuring, maintaining and optimising the services offered
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Communicating with the website visitor
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Providing information about products and services
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Complying with legal and regulatory obligations
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Safeguarding legitimate interests, in particular for legal enforcement
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Other lawful purposes arising from the circumstances
Access Data / Server Log Files
Each time this website is accessed, Wix automatically collects technical access data, including: the name of the page or file accessed, date and time of access, amount of data transferred, browser type and operating system, referrer URL, and IP address. This data is used for the secure operation and optimisation of the website. It is not combined with other personal data.
Contact Form
This website has a contact form provided via the Wix platform. The information submitted through the form (e.g. name, email address, message) is stored on Wix servers and used exclusively to process the respective request. The cross-border data transfer described under "Hosting and Infrastructure" applies.
Personal Data of Customers
The type and scope of personal data processed depends on the specific services used.
This data may originate from:
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Information provided by the customer
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Data from third parties for the purpose of contract performance (e.g. authorities, companies, etc.)
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Publicly accessible sources (e.g. registers, the internet, media)
Processing takes place in particular for the purposes of:
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Contract performance
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Invoicing
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Compliance with legal obligations
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Safeguarding legitimate interests
Hosting and Infrastructure
This website is operated on the Wix platform (Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel). Wix acts as a data processor and automatically collects technical access data as part of operating the platform. Wix's servers are located in part outside Switzerland, in particular in the USA. Data transfer takes place on the basis of the European Commission's Standard Contractual Clauses, which Wix applies. Wix is also certified under the Data Privacy Framework (DPF), a recognised adequacy mechanism for data transfers to the USA (certificate registry).
The domain z3k.ch is managed separately via Hostpoint AG (Neugasse 10, 6340 Baar, Switzerland). No personal data of website visitors is collected in this context.
Recipients of Personal Data
Personal data may be disclosed, to the extent necessary, to:
• Employees and support staff
• Contractors (e.g., IT, hosting)
• Business partners
• Government agencies and courts
• Other parties in legal proceedings
All recipients are required to comply with appropriate data protection measures.
Cross-Border Data Transfer
Personal data may be transferred in part to countries outside Switzerland, in particular to Wix (Israel / USA) and Google LLC (USA) in connection with the operation of the platform. This transfer is based on the European Commission's Standard Contractual Clauses, which are applied by the relevant providers.
Automated Processing
No fully automated individual decisions with legal effect take place.
Cookies
Our website uses cookies. Cookies are text files that are stored on the user's device by the browser when our website is accessed. Cookies do not cause any damage and do not contain viruses.
Some of the cookies used are technically necessary for the website to function properly ("session cookies"). These are automatically deleted at the end of the visit. Other cookies remain on the end device until they are manually deleted or their retention period expires.
For what purpose do we use cookies?
We use cookies to make our website more user-friendly, secure and efficient. The cookies used serve in particular to ensure the technically flawless provision of the website, to store user settings, and for statistical analysis of website usage in order to continuously improve our offering. The website is operated on the Wix platform, which, as part of its infrastructure, uses its own cookies as well as Google cookies (Google Analytics, Google Tag Manager). This may be the case even if these services have not been explicitly activated by the site operator.
To whom is the data disclosed?
Data collected via cookies may be transferred to Wix (Wix.com Ltd., Israel / USA) as well as to Google LLC (USA). This disclosure is governed by the provisions under "Recipients of Personal Data" and "Cross-Border Data Transfer" in this privacy policy.
How can data processing be restricted?
Cookies are stored on the user's device and can be deleted at any time or disabled via the browser settings. Disabling cookies may limit certain functions of the website.
Instructions for the most common browsers:
For cookies used for reach measurement or advertising, a general opt-out is available via: Network Advertising Initiative (NAI), YourAdChoices, and Your Online Choices (EDAA).
Integration of Third-Party Services
Google Analytics / Google Tag Manager
The Wix platform integrates Google services (Google Analytics, Google Tag Manager) as part of its infrastructure. These services may be active even if they have not been explicitly configured by the site operator. Usage data, in particular anonymised IP addresses, may be transferred to Google LLC (USA) servers in this context.
Further information: https://policies.google.com/privacy
This website contains a hyperlink to the LinkedIn company page of Z3K Digital Advisory. Merely clicking the link does not transmit any personal data to LinkedIn. Data processing on the LinkedIn platform itself is governed by LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy
Retention Period
Personal data is retained only for as long as necessary for the respective purpose or as required by law:
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Inquiries: until the purpose has been fulfilled
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Server logs: 3–6 months
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Contract data: duration of the business relationship + 10 years
Rights of Website Visitors and Customers
The user has the right, at any time, to:
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Access
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Rectification
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Erasure (insofar as no legal obligation precludes this)
Complaints can be submitted to the Federal Data Protection and Information Commissioner (FDPIC): https://www.edoeb.admin.ch
Changes to this Privacy Policy
Z3K Digital Advisory reserves the right to amend this privacy policy at any time. The version currently published on the website shall apply.
This privacy policy is also available in an English translation. In the event of any discrepancies or contradictions, the German version shall prevail.